Worst customer service ever . Ordered via their website, when food hadn’t arrived on time I called the restaurant to be told that they don’t have a website and I couldn’t have ordered online ! Phoned the delivery co and they spoke to restaurant who told them that the delivery driver had broken down . The owner then called me and said they hadn’t received my order . Food arrived very late , was lukewarm and mediocre.
They are plenty of better restaurants to chose from .
placed by Anonymous on the 27th August 2020
I'm torn as to whether write this review or not. But I will, in the hope that this is one off and the food will go back to being delicious as it would normally be. Indian Fusion is our favorite indian in Chadwell Heath. The food is normally well cooked, arrives on time and hot and prices are reasonable. On the few occasions I went in, the staff have always been polite, helpful and look after you. So all the more disappointing to receive our take away this evening and be utterly underwhelmed by the blandness of it. I don't know what went wrong, why the stinginess with the spices, but that barely tasted of indian food. Shame. I hope they improve or at least go back to what they were doing well, otherwise we won't be coming back.
placed by Anonymous on the 19th June 2020
Thanks for the extra poppadoms!
Delivery was almost 30 minutes earlier than scheduled, which was almost a problem. Luckily we'd JUST returned from our walk.
placed by Laurence Payne on the 24th April 2020